Okanagan Chiropractic Center

Accessibility Statement

Last updated: March 2026

Okanagan Chiropractic Center is committed to providing accessible healthcare to all members of our community. We believe that every patient deserves to receive care in an environment that accommodates their needs, and we continually work to remove barriers — both physical and digital — that may prevent individuals from accessing our services.

Physical Accessibility

Our main clinic at 272 Westminster Ave W in Penticton has been designed with accessibility in mind:

• Ground-floor location — Our clinic is entirely on the ground floor with no stairs required to access any treatment area, examination room, or washroom.
• Free parking — Complimentary parking is available directly outside the clinic entrance, minimising the distance from your vehicle to the front door.
• Wheelchair-accessible entrance — Our main entrance accommodates wheelchairs, walkers, and mobility aids without barriers.
• Accessible treatment rooms — Treatment areas are designed to accommodate patients with mobility challenges, and our chiropractic tables can be adjusted for ease of access.

If you have specific accessibility needs or require assistance entering the clinic, please call us at (250) 492-7027 before your visit and we will make arrangements to accommodate you.

Website Accessibility

We are committed to ensuring that our website is accessible to the widest possible audience, including individuals who use assistive technologies. Our website has been built with the following accessibility principles in mind:

• Semantic HTML — Pages are structured using proper heading hierarchy, landmark elements, and meaningful markup to support screen readers and other assistive technologies.
• Alt text on images — All meaningful images include descriptive alternative text so their content is available to users who cannot see them.
• Keyboard navigation — Interactive elements including navigation links, buttons, and form controls are accessible via keyboard for users who do not use a mouse.
• Readable typography — Body text uses a minimum size of 15px with high-contrast colour combinations and generous line spacing for comfortable reading.
• Responsive design — Our website adapts to different screen sizes and devices, ensuring content is accessible on desktop, tablet, and mobile.

We recognise that accessibility is an ongoing effort and that there may be areas of our website that could be improved. We welcome feedback and are committed to addressing any issues that are brought to our attention.

Requesting Accommodations

If you require specific accommodations to access our clinic or our services — whether related to physical access, communication needs, or any other barrier — please contact us. We are happy to work with you to ensure your experience at Okanagan Chiropractic Center meets your needs.

Feedback

We value your input on how we can improve accessibility at our clinic and on our website. If you encounter a barrier or have a suggestion, please let us know. Your feedback helps us serve our community better.